return info

Return request can be made by the form on the site or by phone at the number +39 3920056577.

We have to receive it in 14 days from the acceptation of the request.

The responsibility of the shipment of the returned items is of the customer.

Shipment of the returned items can be made by courier or at the postal office. We recommend to use a traceable shipping method. Anyhow the receipt must be kept until receiving the refund.

Return costs have to be payed by the customer.

We aren't responsible for the loss or damage of the items during the shipping.

Product returned have to be shipped  possibly with the same package receipt, and it must not be washed, used or modified.

If you recive a damaged or defective item or different from qhat you ordered, we will replace it for free in less time possible.